The company's president, Phil Molyneux, will take over as CEO and navigate the choppy waters as they approach a new year. There were eight injuries including reports of arm and wrist fractures, road rash, cuts and bruises. Rad Power Bikes denies the claim, however, confident that the fire did not originate in a Rad e-bike battery, charger or any other Rad product.Īnd then, just last month, Rad Power Bikes, in collaboration with the US Consumer Product Safety Commission, issued a recall of its RadWagon model for faulty rim strips and tires.Īt the time of the recall, the firm had received 137 reports of tires blowing out, deflating and separating from the sidewalls. Modifications that owners have done to make their ebikes more Rad. Then in August, Rad Power Bikes was presented with a wrongful death lawsuit by the parents of a 12-year-old girl who died from injuries sustained after riding on the back of a RadRunner e-bike in 2021.Ī second lawsuit followed in October in which a Rad Power Bike battery or charger was claimed to have been the cause behind a house fire that caused significant property damage. The RadWagon and RadRhino will be available for purchase later this. Citing growth strategy and business restructuring, 100 employees were let go.Ī second round of layoffs followed in July with the company downsizing by another 10 precent, this time citing economic uncertainty and rising operating costs. Rad Power Bikes has announced the release of their new models into the European market. Riding the pandemic- and climate-related tailwinds, the Seattle-based company started the year among the fastest growing bike companies in North America with some $329 million in investments and more than 550,000 customers world-wide.īut in April 2022, the first round of layoffs indicated that perhaps the company had grown too quickly. Whatever your needs, we are here to help keep you, your friends & family safe on the roads while having fun.The launch and third round of layoffs are the first big company moves since Mike Radenbaugh announced he'd be stepping down from his CEO role after 15 years at the helm mere weeks ago. Rad Power Bikes RadRunner Plus tech specs Motor: 750W rear geared hub motor Top speed: 32 km/h (20 mph) Range: 45-72 km (25-45 mi) depending on user input Battery: 48V 14Ah (672 Wh) Weight. Please first connect with the Rad customer care team to ensure you are covered by warranty requirements then book an appointment with our team to get you taken care of.Į-bikes are all over the roads today and it is our pleasure to make sure your e-bike is set up for success and maintained properly. Once your request is approved by Rad we can assist with warranty coverage. Rad Power Bikes Charge Time 6 Hours Maximum Range 45 Miles Top Speed 20 Mph Watts 750 W Torque 80 Nm Volts and Amp Hours 48V 14Ah Class Class 2 Drive Hub-Drive Wheel Size 22' Number of Gears 7 Weight 76. We recommend checking with the brand you purchased from on items which could fall under warranty. We do not replace or service electric components or batteries. At Quantum eBikes, we are always close-by and attentive to your needs. Do you service / replace electric components and batteries on e-bikes? More than 3,000 customers ride an electric bike in Canada that was recommended by our experts. We do not stock inventory of Rad Power Bike parts however we work directly with Rad to source any and all parts one of our customers may need. Keeping your tires inflated and consistently checked will help you catch any tire damage before going out for a ride. Before each ride it’s a good safety rule to check your tires and make sure they are inflated properly. We always recommend having a good tire sealant handy. While wear and tear is a guarantee, turning to one of our trusted professionals can keep you riding your Rad and/or e-bike for years. With over 450000 riders across the globe, and more jumping in the saddle. Over the course of hundreds and thousands of miles, brake pads get thinner, chain lubricant washes away, and tire tread breaks down. Order a Rad Power Bike or any e-bike online and have it fully assembled and tuned directly at your door by one of our professionally certified technicians.īeyond delivery and assembly, our Mobile Bike Shop network offers a full menu of service options right to your doorstep, including tune-ups and safety checks, adjustments, flat tire repair, and more.Į-Bike FAQs How often does my e-bike need maintenance?Īs a rule, we recommend a basic tune-up at least every six months or 750 – 1250 miles, but keeping an eye on how, where, and when you ride can help you develop a more personalized routine. Our network of trained technicians are deeply knowledgeable of all Rad Power Bikes and service a wide range of electric bike (e-bike) brands. Velofix is the exclusive 3rd party provider of Services to Rad Power Bikes.
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